Contact Us

You can easily get in touch with us via email, phone or contact us on social media.


Toll Free: 0755-2373—9360

You can check our support center here to find the shopping policies, warranty and user guides.

If you haven't found what you need in our support center, it’s easy to connect with us directly. Fill out and submit the contact form below, or reach out via phone or email with any questions issues. We usually respond to email inquiries within 48 hours.

New York
808 Proctor Ave.
Ogdensburg, NY

1813 Greens Rd.
Houston, TX 77032

*No in-person pick-ups available at this time.

We place a high value on providing legendary customer service across all channels (phone, email and live chat).

Due to a surge in interest in off grid & emergency back up solar power products, our call and email volumes have increased significantly. We have increased our staff and extended our hours but the volume is truly jaw dropping!

Average shipping times are currently relatively fast (5-10 days) and you'll find our financing options in the checkout, on the payments page.

Monday-Friday 10-6pm EST / Friday 11-5pm EST